Get a Quote OnlineUnderwritten by Allianz

Claims Assistance

Your claim will be handled appropriately anywhere in the world by following these claims guidelines;

1) REFER TO YOUR COVER SCHEDULE AND INVOICE

Firstly you should refer to your Cover Schedule/ Invoice that will provide all your relevant policy details including your Policy Number

Please Click here to lodge a claim online

alternatively you can also print a Claim form here and forward to us

3) LOCATE THE NEAREST LOSS ASSESSOR

Please click here to contact the nearest Loss Assessor to the location where your goods are at the time of loss

HANDY HINT:-

As we have some 300 surveyors worldwide, you may wish to save yourself some time by doing a ‘Find’ search, otherwise the list is in Country & Alphabetical order

4) CONTACT Crawford & Company TPA

Refer to the Contact information that follows and inform your Loss Assessor to do the same

For Claims Assistance:

Where to send your Claim;

CARTS Removals & Storage- Claim Department

Email:
Post:
Broadspire, by Crawford and Company
Level 2, 28 Clarendon Street
Southbank, VIC. 3005
Contact:
For Australia
Name:
Joe Distefano
Phone:
+61 (3) 9205 6710
Email:

  

Crawford and Company acts as claims managers on behalf of Allianz Marine and Transit Underwriting Agency.

Their Office Hours are Monday to Friday 9am-5pm (EST)    For Emergency After Hours support please call (03)86469666

5) SUBMIT CLAIM FORM AND RELEVANT DETAILS

Following your reported loss to the Loss Assessor we would appreciate your patience whilst they collate the information from the various parties that include shipping agents, brokers,

airlines and the like before they report back to Allianz Marine & Transit Underwriting Agency for there consideration