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Claims Assistance

Your claim will be handled appropriately anywhere in the world by following these claims guidelines;

1) REFER TO YOUR COVER SCHEDULE AND INVOICE

Firstly you should refer to your Cover Schedule/ Invoice that will provide all your relevant policy details including your Policy Number.

Please Click Here to lodge a claim online

3) LOCATE THE NEAREST LOSS ASSESSOR

Please click here to contact the nearest Loss Assessor to the location where your goods are at the time of loss

HANDY HINT:-

As we have some 300 surveyors worldwide, you may wish to save yourself some time by doing a ‘Find’ search, otherwise the list is in Country & Alphabetical order

4) CONTACT Crawford & Company TPA

Refer to the Contact information that follows and inform your Loss Assessor to do the same

For Claims Assistance:

Where to send your Claim;

CARTS Removals & Storage- Claim Department

Email:
Post:
Broadspire, by Crawford and Company                             

CARTS Claims Department

GPO Box 3236,

Brisbane,   QLD.,   Australia, 3236

Contacts:

CARTS Claims Department

Phone: +61 (07) 3223 3108

Office Direct

Phone: +61 (07) 3223 3100

Crawford and Company acts as claims managers on behalf of AM&T ABN 98 155 554 279 Authorised Representative No. 423910  as agents of the insurer Allianz Australia Insurance Limited  AFS Licence No. 234708 ABN 15 000 122 850

  

5) SUBMIT CLAIM FORM AND RELEVANT DETAILS

Following your reported loss to the Loss Assessor we would appreciate your patience whilst they collate the information from the various parties that include shipping agents, brokers,

airlines and the like before they report back to AM&T for there consideration